Marketplace

Process your tickets effectively, minimize processing time and build a well-founded knowledge base documentation.

The Cloud Structure Generator ensures that cloud resources can be identified at any time in the context of an IT Business Service.

Seamless. Simple. Cross-platform. With our Salesforce integration your team can effortlessly access and work in both systems. No switching programs or having to search in multiple places!

Dispatcher Skill: Turn emails directly from Outlook into tickets! With this add-in, you can create tickets quickly and seamlessly in the USU Service Manager - without losing any information!

Flowster Studio is a holistic automation software with over 2,000 native connectors, supporting popular IT applications like Microsoft, Cisco, AWS, and Azure - perfect for both private and public IT departments!

Access knowledge articles directly in Microsoft Teams! Get answers from the Knowledge Center or ChatGPT without having to switch platforms.

Efficient scheduling of service tickets. With Dispomanager you can plan and manage the jobs of your mobile service workers.

FSM Mobile App by Kontron. Increase the efficiency of your mobile service technicians.

Exchange tickets & messages with external systems. With Kontron’s SIAM Bridge as a rule-based routing and mediation engine.

Improve your IT ticket management. Easily control ticket workflows with TicketFlow & TicketFlow Modeller from Kontron.

Automated data transfer made easy: With Kontron USM Stager, securely synchronize data between two USM systems.

With USU Chatbot and readyplace click tutorials, a user's issue is resolved even faster. The chatbot shows the solution - the tutorial explains in detail how to carry out the solution steps.